Payment Policy

HoniWow Payment Policy

At HoniWow, we are committed to providing a secure and seamless payment experience. Below are the terms and conditions related to payments on our platform.

1. Payment Methods
We exclusively accept payments through Razorpay, a secure and reliable online payment gateway trusted by millions of customers.

2. Payment Terms
Full payment is required at the time of checkout. Your order will not be processed until the payment is successfully completed.

3. Currency
All prices on HoniWow are listed in Indian Rupees (INR).

4. Taxes
Applicable taxes, such as the Goods and Services Tax (GST), will be added to your order's final amount.

5. Order Cancellation and Refunds
Cancellations must be made within [72] hours of placing the order.
Refunds will be processed to the original payment method used during checkout.
Shipping charges are non-refundable.
For products that are defective or damaged upon arrival, we offer a full refund or replacement after the defective product is returned and inspected.

6. Payment Security
We prioritize the security of your payment information. Razorpay employs advanced encryption and industry-leading security protocols to ensure your data is safe throughout the transaction process.

7. Disputes
Any disputes related to payments must be raised within 7-days of the transaction.
We will thoroughly investigate any disputes and aim to provide a resolution within [3] business days.

8. Changes to the Payment Policy
We reserve the right to modify this payment policy at any time. Changes will be effective immediately upon posting on our website.

For further inquiries or assistance with your payment, please contact us at info@loyalhoney.com.

This policy is designed to ensure a smooth, transparent payment process for all our valued customers. Please review it regularly, as updates may occur in line with business needs and local regulations.